During daily use, returning failure can occasionally happen. Please refer to the possible causes of this issue below and conduct corresponding troubleshooting.
Possible cause 1
Weak satellite signal reception
1, Ensure the antenna is installed in an open place to get good satellite signal reception.
2, Remove anything that blocks the upper surface of the mower to allow the mower to receive signal well.
Possible cause 2
Interference with the signal communication between the lawn mower and the charging station.
Remove the obstacles near the charging station that interfere with signal communication.
Possible cause 3
The charging station and the antenna have been moved since the mapping process
Secure the charging station and antenna, and rebuild a map.
If this issue persists after following the troubleshooting guide above, please contact us for further diagnosis or contact your dealer for after-sales service.