Mower issues
- Why does my mower frequently report lifting on a flat ground and enter the Standby mode?
- Why does my mower still hit objects with an ultrasonic sensor?
- What SIM card is used for 4G models and how to renew it later?
- If the network signal is lost, can Navimow still work normally?
- Why my mower cannot connect to a Wi-Fi network?
- What should I do if the mower vibrates abnormally when mowing?
App issues
- Why am I unable to connect to my mower via Bluetooth?
- Can I bind my mower to multiple app accounts?
- How do I update the firmware for Navimow H-Series?
- Can I bind multiple Navimow mowers to one app account?
- Why does the mower respond slow when setting boundaries using the app?
- What is the maximum distance can I keep from the mower when using Bluetooth connection to remotely set the map in the app?
Battery & charging issues
- Why is the charging station not working?
- What type of the battery that Navimow H-Series use? How long can the battery last?
- Why my mower’s working hour shortened after fully charged?
- How does the mower connect to the charging station while charging?
- Can I remove the battery by myself?
- Why does the mower power off in the charging station?
Mowing issues
- Why does my Navimow lose its mowing progress?
- Why does my Navimow not respond to the mowing command immediately?
- Why does Navimow walk on the lawn but not mow it?
- Why does my Navimow drive beyond the boundary or into an off-limit island?
- Why my Navimow cannot reach the ideal mowing efficiency or battery run time when the battery is fully charged?
- Why does my mower go back to the charging station without finishing the mowing task?
Error code
- My Navimow is displaying error code 7006. What should I do?
- My Navimow is displaying error code 7005. What should I do?
- My Navimow is displaying error code 7004. What should I do?
- My Navimow is displaying error code 7003. What should I do?
- My Navimow is displaying error code 7002. What should I do?
- My Navimow is displaying error code 7001. What should I do?