VisionFence issues
- Why can't I find the VisionFence option in settings after installation, even though the mower is equipped with the latest firmware?
- Why can't my mower recognize VisionFence?
- Why can't the mower pass through the gravel path/slate path inside my lawn？
- Do I no longer need to set up an off-limit island after the installation of VisionFence?
- Why is the mowing progress not accurate?
- Why can't I upgrade the firmware version of VisionFence？
Device issues
- Why can’t the mower return to the charging station automatically?
- Grass clippings get stuck in the blade. Should I worry about it？
- My mower is flashing yellow/receives weak satellite signal. What should I do?
- My Navimow displays solid red light after repairment. What should I do?
- Why does my mower frequently report " lifting" during mowing process?
- Why does my mower still hit objects with an ultrasonic sensor?
App issues
- Why does my mower data disappear after login?
- Why am I unable to connect to my mower via Bluetooth?
- Can I bind my mower to multiple app accounts?
- How do I update the firmware for Navimow H-Series?
- Can I bind multiple Navimow mowers to one app account?
- What is the maximum distance can I keep from the mower when using Bluetooth connection to remotely set the map in the app?
Battery & charging issues
- Why my mower’s working hour shortened after fully charged?
- Why does my mower fail to charge?
- Why is the charging station not working?
- What type of the battery that Navimow H-Series use? How long can the battery last?
- How does the mower connect to the charging station while charging?
- Why are the charging time and mowing work time greatly reduced?
Mowing issues
- Why does my mower stand by on the left/right side of the charging station instead of entering it?
- Why does my Navimow lose its mowing progress?
- Why does my Navimow not respond to the mowing command immediately?
- Why does Navimow walk on the lawn but not mow it?
- Why does my Navimow drive into an off-limit island?
- Why my Navimow cannot reach the ideal mowing efficiency or battery run time when the battery is fully charged?
Error code
- My mower is displaying error code 7006. What should I do?
- My Navimow is displaying error code 7005. What should I do?
- My Navimow is displaying error code 7004. What should I do?
- My Navimow is displaying error code 7003. What should I do?
- My Navimow is displaying error code 7002. What should I do?
- My Navimow is displaying error code 7001. What should I do?